Q: Is there a waiting list for sold-out events and tickets? 

A: Yes! The positive response has been so gratifying, but that also means several sessions sold out within days of tickets going on sale. We are looking at alternative ways to accommodate as many people as possible, so it would be particularly helpful if you could take a moment to add your name to the Literary Festival Waiting List. If we are able to expand the rooms or add additional events, we will be in touch. 

Q: What happens after I buy my tickets?

A. Once you have purchased your tickets, you’ll receive two emails - one Order Confirmation and Your Tickets. You can then print your tickets, download them to your phone, or save the email to show upon entry to the author talk. 

If you purchased a day bundle or a weekend bundle, please follow the instructions below to register for your concurrent author preferences. 

If you purchased a ticket bundle for other people, please follow the instructions below to change the name and email address on their tickets, and ask them to register for their concurrent sessions. 

Q: I have a ticket with concurrent sessions. How do I select my preferred authors? 

A: If you purchased your tickets in May 2024, or if you received tickets as part of your donor or sponsor benefits, please complete the Concurrent Session Registration Form. We will register your choices and email your schedule. Please watch your inbox, and contact us if you see any errors.

If you purchased your ticket online, your author choices were indicated during checkout. We will use that information to register your tickets and email your schedule. Please watch your inbox, and contact us if you see any errors.

You can also make or change your selections, as long as seats are available. Follow the instructions to Manage Your Ticket. 

Q. I purchased tickets for myself and someone else, but the tickets are in my name. Does that matter? 

A. Individual session tickets do not need to be in the name of each attendee. It is only necessary for Weekend and Day Bundles to be in the name of each attendee. You should have been asked to provide that name and email address during checkout. If you need to change that name, you can email us at tickets@sfinternationallitfest.org or follow the instructions to Manage Your Ticket. 

Q: Is there a student discount?

A: The Santa Fe International Literary Festival has made 1,500 complimentary tickets available for NM students, teachers, librarians, and book lovers in need of financial assistance. Please fill out this form for one complimentary ticket: Free Ticket Request Form 

If the session you would like to attend is sold out, you may put your name on the Literary Festival Waiting List. 

Q: How do I apply for a complimentary ticket?

A: The Festival has set aside complimentary tickets for New Mexico students and teachers, librarians, and book lovers who need financial assistance. See the Free Ticket Request Form.

Q. I have a Ticket Bundle, but my order only has one ticket. Where are all the tickets? 

A. If you purchased a ticket bundle, you will see a QR code at the top left corner of your ticket. That QR code contains all of your tickets and can be scanned for each session in your bundle.

If you purchased individual sessions, you will receive a ticket for each session. 

Q. Can I transfer my tickets to someone else?

A. Absolutely. Follow the instructions to Manage Your Ticket. 

Q. I can’t find the email with my tickets! 

A. You can resend yourself your order confirmation, which includes a link to your tickets, here: Resend My Ticket.

Q. Will I need to show my ticket(s) at the Festival? 

A. If you have individual session tickets, please bring your print or mobile tickets. We can retrieve your tickets with your name or email address, but having your ticket available for the ticket scanners allows for faster room entry. 

If you purchased a Weekend Bundle or Day Bundle for the Choice or Premium section, you will receive a badge. 

Q. I am unable to attend the Festival. Can I get a refund? 

A. All purchases are nonrefundable. Tickets may be transferred to another individual at no charge. Simply email tickets@sfinternationallitfest.org. 

Q. I purchased Refund Protection with my tickets. Will that provide me with a refund? 

A. Refund Protection is provided by an independent third party. You should have received a confirmation email with detailed claim instructions. 

Q: Are the off-site events such as the Walk & Talks ADA accessible?

A: We can’t guarantee the ADA accessibility of the Walk and Talks and Tequila Tasting events, as they involve the use of City of Santa Fe sidewalks. We will make every effort to reasonably accommodate individual needs. Please email info@SFLiteraryFestival.org.

Q: I bought my 2025 tickets during the 2024 event. How do I get them and how do I pick the authors I want to see? 

A. Please follow the instructions above about how to find the email with your tickets, and how to register for concurrent sessions.

Q. I purchased Cancellation Insurance with my tickets and am unable to attend. How do I make a claim? 

A. You will have received an email from XCover with the information about your policy purchase, and it looks like this: